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A question, a problem or a suggestion? We reply quickly.

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LocalReply API · AI Assistant · Google Calendar · Emails — Everything working normally.

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Support

For urgent questions or technical issues requiring a quick response.

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An idea to improve LocalReply? We read all feedback and integrate it into the roadmap.

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Frequently asked questions

Answers to the most common questions.

You can cancel at any time from your account → Subscription → Cancel. Cancellation takes effect at the end of the current billing period. If you cancel during the 14-day trial, no charge is made.
From your dashboard → Appointments → Connect Google Calendar. You will be redirected to Google to authorize access. Once connected, the AI will automatically check your availability for appointment requests.
Yes, like any AI assistant, LocalReply can sometimes give imprecise answers, particularly on topics not configured in your settings. We recommend completing your FAQ as precisely as possible. For unanswered questions, the AI alerts you rather than guessing.
Yes. You can switch between Standard and Pro (or vice versa) at any time from your account. For upgrades, the difference is prorated. For downgrades, the credit is applied to the next invoice.
Yes. All communications are encrypted via HTTPS/TLS. Sensitive tokens (Google Calendar) are encrypted in the database. We do not sell or share your data with third parties for commercial purposes.
LocalReply natively supports 8 languages: French, English, German, Italian, Spanish, Portuguese, Dutch and Polish. Detection is automatic from the customer's first message — no configuration needed.
At the end of the 14-day trial, your subscription to the chosen plan is automatically activated and your card is charged. You will receive a reminder email 3 days before the trial ends. If you cancel before, no charge is made.

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Response time: less than 48h on weekdays.